We try hard to ensure you are happy with your purchase and the service we offer to you before and after you have purchased from us. Here are a few examples of the feedback we have received from our valued customers ...
Thanks for the 2 bags that arrived today. Just wanted to say that your service was great and thanks for getting back to me when you got more stock in. Cheers.
Mrs Sharon Roberts.
Nov 2008
Just a brief note to say I am very pleased with the bag I bought (Gelert 140 Litre Jumbo Duffle Bag Holdall). Your service was quick, friendly and accurate, especially considering I had to cancel an order. The free postage is a good bonus too, it makes your prices very competitive.
Regards Mark
Oct 2011
To Bagsandluggage, I am really pleased to say my package has arrived 10.30am, and in perfect condition. Thank you and I will happy to do business with you again.
Regards Lynda
August 2011
Thank you for your polite, fast and efficient service, the case arrived this morning.
Regards
Steve
August 2011
Thanks again for you help your website is now in my favoritiesThank you, received the locks and fitted them with no problem, thank-you for the prompt response and also for supply at cost of the replacements, fantastic support and service, well done!
Best wishes Diana
July 2011
Thanks for all your help the coolers arrived this morning just what I wanted. With the weather as it is today they have come just in time.
regards Steve
July 2008
Hi - thanks for cases arrived thursday pm , all in order , once again thank you for a very quick service at the right price . i will certainly recommend you to all .
regards
Andy
May 2011
Arrived safely, thanks very much.
Superb quality and excellent value for money.
And excellent customer service. Thank you.
Alasdair Stark
April 2011
Dear Sales Team,
Just a quick note to say thank you for delivering my order on time last Friday afternoon. I think it's a great idea having the link to the courier's website too. I will certainly check your site again if I need more luggage.
Regards.
Teresa White
April 2011
Wow, what fantastic service. Ordered yesterday and here today. Here in the Scottish Highlands I'm used to First Class Post taking 2 to 3 days. Even the Post Office's Special Delivery service exempts this area from it's guarantee of next day.
Rhonda Surman
March 2008
Thank you for my order 101054 received this morning.
Your service and communication are exceptional, and we will not hesitate to use you again.
Many thanks
Shirley Jordan
Jan 2011
I have just received the bag I ordered from you & I'm delighted with it! I was very impressed how fast you dispatched it to me, I would have had it yesterday but I was out when the postman came.
Very many thanks for your excellent service!
Jenny Sharman
September 2010
I just wanted to thank you for a speedy delivery of the case I ordered. I ordered it on Thursday and I was able to pack on Friday! That’s great service thank you!
Jane Hepple London
August 2007
Thank you, superb service! I received bag today; it was exactly as described. Very happy, Thanks
Mr F Dinshaw
July 2010
Dear BagsandLuggage
I purchased a business case for my son and needed it quickly. I was really impressed by your website. The ordering process was quick and easy. What’s more my purchase arrived within 24 hours with free delivery. I will definetaly be recommending you to my friends and family
Regards
Jason Hawkes May 2010
Thank-you for a great service. Just what I wanted great; bag and price
Liz Jackson
May 2010
Simply Superb – My order arrived so quickly!
Many thanks
Nicky
April 2010
I would like to thank-you for such a great service. I spoke to your staff before ordering who informed me that the item was in stock, I then ordered my case via your website which was great to use and my order arrived within 24hours. A great experience; I wish all internet companies were as well run.
Susan Sharpe
October 2009
Very quick delivery! As described..thank you!
Kirsty
Aug-09
Great product, great service - arrived next day !
Julian hughes
Aug 09
Well packaged, superfast service !
Twinsetal
Aug 09
Received next day. Great service!
Aug-06
Arrived safely, thanks very much.
Heather
July 2009
Many thanks for a fantastic case. Service was exceptional!
Peter Swanstle
July 2009