We try hard to ensure you are happy with your purchase and the service we offer to you before and after you have purchased from us. Here are a few examples of the feedback we have received from our valued customers ...
Thanks for the 2 bags that arrived today. Just wanted to say that your service was great and thanks for getting back to me when you got more stock in. Cheers.
Mrs Sharon Roberts.
Just a brief note to say I am very pleased with the bag I bought (Gelert 140 Litre Jumbo Duffle Bag Holdall). Your service was quick, friendly and accurate, especially considering I had to cancel an order. The free postage is a good bonus too, it makes your prices very competitive.
To Bagsandluggage, I am really pleased to say my package has arrived 10.30am, and in perfect condition. Thank you and I will happy to do business with you again.
Thank you for your polite, fast and efficient service, the case arrived this morning.
Thanks again for you help your website is now in my favoritiesThank you, received the locks and fitted them with no problem, thank-you for the prompt response and also for supply at cost of the replacements, fantastic support and service, well done!
Best wishes Diana
Thanks for all your help the coolers arrived this morning just what I wanted. With the weather as it is today they have come just in time.
Hi - thanks for cases arrived thursday pm , all in order , once again thank you for a very quick service at the right price . i will certainly recommend you to all .
Arrived safely, thanks very much.
Superb quality and excellent value for money.
And excellent customer service. Thank you.
Dear Sales Team,
Just a quick note to say thank you for delivering my order on time last Friday afternoon. I think it's a great idea having the link to the courier's website too. I will certainly check your site again if I need more luggage.
Wow, what fantastic service. Ordered yesterday and here today. Here in the Scottish Highlands I'm used to First Class Post taking 2 to 3 days. Even the Post Office's Special Delivery service exempts this area from it's guarantee of next day.
Thank you for my order 101054 received this morning.
Your service and communication are exceptional, and we will not hesitate to use you again.
I have just received the bag I ordered from you & I'm delighted with it! I was very impressed how fast you dispatched it to me, I would have had it yesterday but I was out when the postman came.
Very many thanks for your excellent service!
I just wanted to thank you for a speedy delivery of the case I ordered. I ordered it on Thursday and I was able to pack on Friday! That’s great service thank you!
Jane Hepple London
Thank you, superb service! I received bag today; it was exactly as described. Very happy, Thanks
Mr F Dinshaw
I purchased a business case for my son and needed it quickly. I was really impressed by your website. The ordering process was quick and easy. What’s more my purchase arrived within 24 hours with free delivery. I will definetaly be recommending you to my friends and family
Jason Hawkes May 2010
Thank-you for a great service. Just what I wanted great; bag and price
Simply Superb – My order arrived so quickly!
I would like to thank-you for such a great service. I spoke to your staff before ordering who informed me that the item was in stock, I then ordered my case via your website which was great to use and my order arrived within 24hours. A great experience; I wish all internet companies were as well run.
Very quick delivery! As described..thank you!
Great product, great service - arrived next day !
Well packaged, superfast service !
Received next day. Great service!
Arrived safely, thanks very much.
Many thanks for a fantastic case. Service was exceptional!